If you have great communication skills and excellent knowledge of foreign languages and want to work in a dynamic environment of a young team, get in touch with us!
We offer you the possibility of seasonal employment for 3, 6 or 9 months with incentive earnings as a senior specialist in the direct sales department.
Work location: Novigrad, Istria
Responsibilities and duties
- Directly communicates with customers by phone (inbound and outbound calls), email and chat in German, English and Italian
- Communicates with partners in order to provide excellent consistent customer service
- Calculates accommodation and other service costs
- Books accommodation through booking system and handles booking-related tasks
- Creates personalized offers
- Offers excellent customer service and support
- Contributes and strives to meet or exceed team targets and reservation centre performance
- Takes responsibility for the reservation process: receiving inquiries, making offers, confirming, changing and canceling reservations
- Collects and processes payments
Required qualifications and competencies
- Minimum 2 years of experience as a Direct Sales specialist or Senior call centre agent
- Obligatory knowledge of German and at least one more foreign language (English or Italian)
- Obligatory working experience in tourism โ sales, marketing or reception
- Minimum secondary education in economics and/or tourism
- High level of IT knowledge (Word, Excel, Outlook, Internet)
- Willingness to work shifts and weekends in peak months
Desirable qualifications and competencies
- Knowledge of PHOBS reservation system
- Excellent communication and sales skills
- High level of business communication and literacy
- Precise, organized, responsible and flexible
- Independent and conscientious in performance
What we offer
Seasonal employment (3, 6 or 9 months)
Paid travel costs
Rewards and bonuses up to 30% of monthly salary
Business laptop
Educational, training and promotion opportunities
Paid kindergarten costs
How to apply?
Send us your CV and a few words about yourself via the form below. Good luck! ๐